Business Relations Manager & Legal Operations Lead

Mark Patching

Regulatory-focused leader overseeing Document Service and Repossessions, with a client-first mindset and commitment to exceptional service delivery.

about
Mark Patching

With a career rooted in highly regulated environments, Mark brings deep expertise in legal processes and regulatory compliance. As Business Relations Manager, he leads Serpenti Investigations’ Document Service and Repossessions divisions, ensuring clients receive clear, comprehensive reporting and seamless service from start to finish. Mark embraces challenges and is known for exceeding customer expectations through prompt responses, transparent communication, and a solutions-focused approach. His expertise spans business and corporate law, family and employment law, and trust and estate matters — making him a valuable guide for clients navigating complex investigative needs.

Specialty :

Business Relations, Document Service, Repossessions, Regulatory Compliance, Legal Process, Client Experience

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A relationship-focused leader combining regulatory knowledge with operational excellence to deliver client-focused investigative services.