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A prominent New Zealand law firm engaged Serpenti Investigations NZ to assist in a sensitive estate matter.
Following the passing of a family member, certain beneficiaries needed to be contacted regarding the estate proceedings; however, one key individual’s whereabouts were unknown, and the family had been estranged from them for many years.
The law firm required fast, discreet, and compassionate tracing services to ensure all legal obligations could be met.
Locate the missing family member, establish initial discreet communication, and reconnect them with the legal firm handling the estate.
"Serpenti Investigations achieved what we thought was impossible.
Their professionalism, discretion, and human approach not only met our legal needs but brought healing to a family after years of distance."
— Partner, New Zealand Legal Firm
The estranged family member was successfully located within one week of the initial instruction.
The individual was reconnected with their legal representatives, allowing estate proceedings to continue efficiently.
Beyond the immediate legal objective, the reintroduction of family members previously separated by personal differences led to emotional reunions and reconciliation.
1 Week
