Our success story

Exposing a Romance Scam in Auckland

The case background

A client approached Serpenti Investigations NZ after suspecting they were being deceived by someone; they met through an online dating platform.

The individual claimed to live overseas and frequently asked for money to resolve personal crises.

Our Objective

Confirm the true identity of the online contact and determine if the relationship was fraudulent.

“I can’t thank Serpenti Investigations enough for helping me see the truth before it was too late. Kallia was supportive and made me feel comfortable in an embarrassing situation to be in.”
– Private Client, Auckland
Our Approach to the case
  • Conducted thorough background checks on the provided identity.
  • Analysed communication patterns and payment requests.
  • Engaged in online surveillance and traced IP addresses.
  • Cross-referenced social media and public records.
Our Results

It was confirmed that the individual was using a stolen identity and was linked to multiple known scams.

The client was advised to cease all communication and was able to avoid further financial loss.

Timeframe

2 weeks

Facing a similar situation?

Every case is different, but the challenges can feel the same. If this sounds familiar, talk to us today — we’re here to help.