Our success story

Assisting Legal Re-Entry and Securing a Commercial Property

The case background

A legal firm engaged Serpenti Investigations NZ to assist with the urgent recovery and re-securing of a commercial building following a tenant default.

The property needed to be secured and returned to the landlord before employees arrived onsite to prevent unauthorized access or potential disruption.

The situation demanded immediate operational action, precise coordination, and absolute discretion.

Our Objective

Facilitate lawful re-entry into the commercial premises, secure the site by changing locks and disabling alarms, and provide evidentiary reporting to support legal recovery actions.

"Serpenti Investigations executed this critical re-entry with absolute precision and professionalism.
Their operational efficiency and understanding of commercial legal processes made a highly stressful situation simple and seamless for our client."
— Senior Property Lawyer, Auckland
Our Approach to the case
  • Rapid Onsite Deployment:
    Arrived at the premises prior to the start of the business day to avoid confrontation or operational risk.
  • Property Re-Entry and Security Control:
    Coordinated locksmiths and security technicians to change external locks and disconnect existing alarm systems.
  • Site Security and Integrity Assurance:
    Secured the premises fully within 30 minutes of arrival, ensuring that the landlord retained exclusive control of the site immediately.
  • Professional Reporting:
    Compiled a detailed report of the re-entry, lock change, alarm disconnection, and property condition for legal purposes.
  • Handover of New Security Credentials:
    Delivered the new keys and security details directly to the legal representatives for formal custody.
Our Results

The commercial property was successfully and lawfully re-secured without incident.

Legal representatives received complete documentation necessary for further debt recovery and landlord protection actions.

The client’s interests were protected, ensuring seamless legal and commercial recovery proceedings.

Timeframe

Completed onsite operation within 30 minutes; full report provided within 24 hours.

Facing a similar situation?

Every case is different, but the challenges can feel the same. If this sounds familiar, talk to us today — we’re here to help.