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A private property owner engaged Serpenti Investigations NZ to assist with recovering outstanding rent payments and property damage costs left unpaid by former tenants.
The client needed comprehensive support to locate the ex-tenants, gather evidential documentation, and prepare for an upcoming Tenancy Tribunal hearing.
The objective was to establish a strong legal foundation for financial recovery while ensuring proper procedural compliance with tribunal requirements.
Locate the former tenants, gather and organize evidence of rental arrears and property damages, and ensure the necessary legal documents were properly served to enable the client to pursue recovery through the Tenancy Tribunal.
"Without the thorough investigative work and professional support from Serpenti Investigations,
I would never have been able to track down my former tenants or prepare my case so effectively. Their guidance made all the difference."
— Private Landlord, Auckland
Former tenants were successfully located and served with the required tribunal documents.
The client proceeded to the Tenancy Tribunal fully prepared, significantly strengthening the case for recovery of unpaid rent and damages.
The structured approach taken by Serpenti Investigations enhanced the credibility and organization of the client’s presentation, leading to a highly favourable outcome.
3 Weeks
